Frequently asked questions
Answers before you download.
Clear information about supported links, privacy, quality, rights and troubleshooting.
Is CyberVid free to use?
Yes, the web downloader is provided without requiring a paid CyberVid account. Advertising may support operation of the site.
Do I need to log in to TikTok?
No. CyberVid does not ask for your TikTok username, password or session cookie. It is designed for links that can be accessed publicly by the processing service.
Which links are supported?
Standard tiktok.com video links and common vm.tiktok.com or vt.tiktok.com short links are accepted. Unsupported post types, private videos and some region-restricted links may fail.
Why did a link work before but fail today?
The downloader depends on public web behavior and external media providers that can change without notice. TikTok can also rate-limit data-center networks. CyberVid uses more than one extraction path, but no third-party downloader can guarantee that every public link will work continuously.
Does CyberVid remove the TikTok watermark?
When the upstream provider exposes a clean public media source, CyberVid returns that source. Availability depends on the video and provider response.
Does CyberVid store the downloaded video?
The normal workflow returns a third-party media URL rather than saving a permanent copy in the CyberVid website. Operational logs can contain the submitted URL, IP-related network data and error details for security and troubleshooting; see the Privacy Policy for more information.
Can I use a downloaded video commercially?
Only if you have the required rights or permission. Downloading does not transfer copyright, music rights, publicity rights or other permissions from the creator or rights holder.
Can I download private TikTok videos?
No. CyberVid is not intended to bypass private-account controls, authentication or other access restrictions.
Does CyberVid work on iPhone and Android?
The website is responsive and can be used in modern mobile browsers. The exact save action after opening a media file depends on your browser and operating system.
What should I do if the server says the provider is unavailable?
Confirm the TikTok video is public and retry after a short period. If failures continue across multiple public videos, contact us with the approximate time of the error so we can inspect server logs.